Procurement of business systems

Procurement is for organizations that have decided to acquire new business systems and need support selecting the right solution and supplier.

HNCO conducts procurement and selection processes in close cooperation with the project manager, sponsor, and key stakeholders within your organization.
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Based on our experience, a typical acquisition process lasts approximately three months. The exact duration depends on several factors, including internal procurement rules, the level of preparatory work completed (for example, whether a prior strategy process has been carried out), and the complexity of the business and system landscape.
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The procurement of business systems has changed significantly over the past five years. Today, the selection process involves fewer detailed requirement specifications and less paperwork, while placing greater emphasis on supplier dialogue, workshops, and qualitative evaluations. This results in a more collaborative and value-driven process for all parties involved.
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We support you in selecting the right system and the right supplier, helping you avoid unnecessary complexity, excessive timelines, and overspending. In many cases, the procurement process follows directly from a strategy engagement. However, this depends on the scope and outcomes of the strategy process.

“Spend little time with many suppliers and a lot of time with few suppliers"

A procurement process typically covers

Business needs and requirements

Identify the overarching business needs your organization must address. In some cases, this requires a deeper level of detail—particularly where industry-specific or business-critical requirements apply.

Selection of system and supplier

Define the criteria that matter most when selecting a system and supplier
Identify which systems and suppliers best meet your business needs

Standardization and adaptation

Determine the extent to which standard functionality can meet your needs, minimizing unnecessary customizations, extensions, and add-ons.

Decision Basis and Presentation

Establish an impartial and well-documented decision-making basis for the selection of system and supplier—ready to be presented to executive management and the board.

Contract and financial security

Define a balanced and transparent contract structure that clearly outlines scope and responsibilities, while ensuring financial control and preventing cost overruns during the project.